Privacy Policy
Welcome to Cosmic Canvas. We are committed to developing custom iOS applications for our clients. This Privacy Policy describes how Cosmic Canvas ("we," "our," or "us") collects, uses, and discloses information when you use our services or interact with our online platforms.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include custom iOS app development, mobile application design, UI/UX for iOS, backend integration for mobile apps, iOS app maintenance and support, and quality assurance and testing for iOS.
1.1. Information You Provide to Us Directly
When you engage with our services, you may provide us with:
- Contact Information: Such as your name, email address, phone number, and company name when you request a quote, inquire about our services, or enter into a contract with us.
- Project Details: Information related to your project requirements, specifications, feedback, and other content you provide to us during the development and maintenance phases of your iOS application.
- Payment Information: While we do not directly process credit card information on this site, details necessary for invoicing and payment processing may be collected by third-party payment processors, and we may receive confirmation of payment.
1.2. Information We Collect Automatically
When you visit our site, we may automatically collect certain information:
- Log Data: Information that your browser sends whenever you visit our site. This may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our services, communicate with you, and comply with legal obligations.
- To Provide and Maintain Our Services: Including the development, design, integration, maintenance, and quality assurance of custom iOS applications for you.
- To Communicate With You: To respond to your inquiries, provide updates on your projects, send administrative or technical notices, and offer customer support.
- For Billing and Payment Processing: To invoice you for our services and facilitate payment.
- To Improve and Customize Our Services: By understanding how our clients interact with our online platform and the types of projects they pursue, we can enhance our offerings and user experience.
- For Marketing and Promotional Purposes: With your consent, we may send you information about our new services, features, and relevant offers.
- To Comply with Legal Obligations: Including responding to lawful requests from public authorities and enforcing our agreements.
3. How We Share Your Information
We do not sell your personal data. We may share your information in the following circumstances:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, analytics providers, hosting providers). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Cosmic Canvas is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- For Legal Disclosure: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill our contractual obligations, resolve disputes, and enforce our legal agreements and policies. Once your data is no longer necessary, we will securely delete or anonymize it.
6. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Cosmic Canvas relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, your rights, or wish to exercise any of your rights, please contact us by mail at the following address:
Cosmic Canvas17 Regent Street,
Floor 3,
London, Greater London, SW1Y 4LR
United Kingdom